At LicenseDay.com, we sell digital products only. Because digital products are delivered electronically and may be used immediately after delivery, our policy is strict.

1. GENERAL RULE

All sales are generally final.
We do not offer refunds for digital products once the product has been delivered, sent, accessed, activated, invited, or successfully provided.

2. NO-REFUND POLICY

By completing your purchase, you acknowledge and agree that:
- the product is a digital item,
- delivery may occur electronically and/or manually,
- the product may become usable immediately after delivery,
- and therefore the order is generally non-refundable.

3. EXCEPTIONS

A refund, replacement, re-delivery, or equivalent remedy may be considered only in the following cases:
- the product was not delivered within a reasonable time,
- the product is invalid or defective upon first delivery,
- the wrong product was delivered,
- the delivered product is materially different from the description on the product page,
- a refund is required by applicable law.

4. REPLACEMENT BEFORE REFUND

Where possible, we reserve the right to attempt a practical remedy before issuing any refund. Such remedy may include:
- re-sending the product,
- replacing the key or invitation,
- fixing an access issue,
- providing an equivalent product,
- or offering another reasonable solution.

5. COMPENSATION / GUARANTEE PERIOD

If a product listing includes a guarantee period, replacement period, support period, or compensation period, the period written inside that specific product listing is the only valid period for that product.
No longer or separate compensation period applies unless explicitly stated on the product page.

6. NON-REFUNDABLE SITUATIONS

Refunds or replacements will generally not be provided in cases including, but not limited to:
- you changed your mind after purchase,
- you purchased by mistake,
- you failed to read the product description,
- your device, software, account type, or region is incompatible,
- you no longer need the product,
- you violated usage rules or shared access improperly,
- the issue was caused by third-party misuse, your own actions, or unsupported usage conditions.

7. CLAIM WINDOW

If you believe there is a delivery or product issue, you must contact us within the support or compensation period stated on the product page.
If no specific period is written on the product page, you should contact us as soon as reasonably possible after delivery.

8. REQUIRED EVIDENCE

To review any claim, we may request:
- your order number,
- the email address used for purchase,
- screenshots of the issue,
- error messages,
- activation status,
- proof that the product was not used beyond initial verification where applicable.

9. ABUSE PREVENTION

We reserve the right to deny refund or replacement requests in cases of fraud, abuse, repeated unjustified claims, manipulated evidence, policy exploitation, chargeback abuse, or suspicious activity.

10. LEGAL RIGHTS

Nothing in this policy removes any mandatory legal rights that may apply to you under applicable consumer law.